If you want to be successful when telemarketing here are some Don'ts that you need to remember.
.Don't talk too fast or non-stop
.Don't be rude or disrespectful
.Don't use hard sell or high pressure tactics
.Don't disregard your local calling laws
.Don't use slang or off-color words
.Don't forget to stop selling when they say yes
.Don't make promises you can't keep
.Don't speak too loud or too soft
.Don't take it personally if someone hangs up
.Don't forget to introduce yourself first
.Don't neglect to start calling your list backwards
.Don't forget to say "Thank You" to everyone
More on telemarketing in chapter 30 of my book "The Jelly Bean Principle" available at Amazon or 877-700-1322
Thursday, November 18, 2010
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