The impression a customer gets when inside your store or place of business will directly influence whether they will make a purchase and ever return again. Look around and see how many of these apply to your business.
*Quality products and services
*Fair prices for the value offered
*Physically clean and orderly
*Stability..are all shelves adequately stacked
*Are shelves and displays neat and visible
*Have brand name and house brand to choose
*Store manager available and helpful
*Impressive and colorful displays
*Sale prices clearly marked
*Staff is neat and professional
*Good selection in each category
*Unique and new products
*Customer service available for any problems
*Does staff and emplyees look happy
*Is decor old-fashioned or with current trends
*Is check-out quick and easy
*Store organized for easy selection
*Directory for common items
More short business articles in our monthly Idea-Letter (since 2002, free sample at www.idealetter.com
Sunday, May 1, 2011
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