Wednesday, February 22, 2012

What Makes Your Business Different?

Every industry has many competitors and that is actually good for everyone. Competitors make you work harder, find better products and solutions plus treat customers/clients with respect. There will always be somewhere else to spend our money if we are not happy doing it where we are now. That is not a threat but realty and human nature so use it to your advantage. Don't take your customers/clients for granted because there is always someone out there who wants them.

Most people would like to keep buying from the same business when they become comfortable and feel they are getting a good value for what they are paying. If that feeling changes they will begin to look elsewhere. What makes your business be the place where they get that comfort feeling every time they visit and purchase? Do you provide outstanding (not just good) service before, during and after the sale? This is what you must do to survive the slow times and grow continually.

Contact Barry at idealetter@aol.com if you want to create a better customer experience.

1 comment:

  1. Every business shares the same number #1 competitor, the status quo.

    Leanne Hoagland-Smith

    ReplyDelete