Your staff comes to work and in 95% of all situations tries to do their job the best that they are able. With some you will see great enthusiasm and others not as much external but that's not all bad. I believe that the large majority will try to do the very best job they can for you and your business. That means it's now up to you and your managers to let them know what expected and how to acomplish it using the abilities they have. Without proper guidance their desire to excel is just wasted and that's a shame.
There will, of course be those employees who just want to put in their time to get a paycheck and do the minimum to slide under the radar. Once you see this happening you must take action and replace them or find a way to motivate them quickly. We have all heard the axiom, 'One bad apple can spoil the barrel' and it's true. Getting the best from your employees is up to the owner and managers in the way they lead them. Praise when a job is well done and "corrective critisism" when improvement is needed. Remember that they look to you for guidance, be sure you offer it. They will do their best with your training and encouragement.
Barry is a small & medium size business speaker, coach & advisor, idealetter@aol.com
Sunday, February 26, 2012
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