Monday, December 19, 2011

Keep Orders Moving

We are in a printing related field and most orders need proof approval of the copy to be printed before production. When the proof(s) is emailed to us we don't delay in getting it out to our customer/client for their final approval. We never approve it for them because we don't know what they are thinking the final product will look like in their mind. Some customers are very picky and some are easier to work with but we alwasy give them the final approval.

Many times the factory that we have outsourced to does not realize the urgency of the order and has to be reminded. We try to that by email or or a phone call to keep everything moving along. We also remind the customer that the email proof is not going to look as sharp as the finished product of the email resolution and colors could be slightly off on the screen. Most of all that constant contact with both the customer and factory will let both know that you are following the order very closely.

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