Wednesday, September 4, 2013

Building and Keeping Business Relationships

There's that old saying, "People buy from people they like" which can go a long way in getting business in today's marketplace. To succeed in business today you must Engage, Interact, Share and Communicate.  Building and keeping business relationship take some work but will create the loyalty you need to succeed. Here are some ideas to get you started in the right direction.

 *Always be honest
 *Do what you say you will do
 *Communicate clearly
 *Be likable & smile a lot
 *Don't oversell yourself or your products
 *Always keep your promises
 *Respect the time of others
 *Under promise and over deliver
 *Listen more than you speak
 *Keep relationships close
 *Use the Golden Rule or better
 *Provide outstanding service (even if you don't feel like it)
 *Protect your reputation
 *Offer ideas without cost
 *Be available when needed
 *Acknowledge the success of others
 *Stay in touch by email, text, phone etc
 *Loyalty & trust is worth more than profit

Barry is a business speaker and international business author. www.idealetter.com

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