Keep Your Customers !

Keeping your existing customers after spending time, effort and money to get them is very important to your survival and growth. Here are some ideas to consider.

*Use their name often
*Give more than they expect
*Hire friendly and caring people
*Always say Thank You
*Change with the times and industry
*Show customers the benefits for them
*Ask for customer input
*Match or exceed competitors
*Reward customer loyalty
*Treat your employees well
*Stay in contact with them by mail, emil or phone
*Handle problems quickly and with a smile
*Provide customer education
*Give VIP treatment
*Keep looking for new products & Service
*Use your employees ideas
*Smile often-it's free!

More free articles you can reprint and use at www.idealetter.com