Make Them Say WOW !

In today's competitive marketplace it's important to exceed your customer expectations. If you don't do it, your competitors will and they will be gone. Here's a few ideas that you can consider:
.Valus Plus-they expect a good value for the price they are paying but still try to offer a little more
.Be Quick-when people decide on a purchase they want it now. Don't miss a promised delivery date without offering something in return
.Friendly & Helpful-be so nice that it hurts, not them..you. People like to buy where they can count on help with a smile if they need it
.Informed Staff-front line employees in retail or on the phone should know all pertinent information and about every special offer
.Be Available-have convenient business hours to accomodate all customers needs
.Reward Regulars-All repeat customers are the backbone of any business, give them perks and Thank them after every purchase
.Refunds & Exchanges-go out of your want to make this process fast and pleasant with a smile on your face
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