If you want your customers to experience the most friendly & helpful service, try thinking "Inside the Box". Happy & content employees will provide this service that sets you apart from competitors. Many of them will go beyond what is required and provide that lasting impression on your customers. Reward superstar employees with some type of recognition or bonus. When you do this the results will be:
.It shows that you've noticed
.It makes them feel that their extra effort is appreciated
.It inspires other employees to do the same
.It makes the person feel important
.It's contagious with other employees and yourself
Make your business the best it can be and remembered by the people who pay you, your customers. It's a win-win situation. More ideas in my book "The Jelly Bean Principle"
Tuesday, May 11, 2010
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