Employees Have Ideas

Many of your employees have great ideas that can grow or improve your business. They may not offer those ideas unless asked to do so with no strings attached. They may think that if their idea is not good or not used it could be used against them. Don't ever let this feeling happen and encourage employees to volunteer their suggestions at any time. No idea is too dumb to suggest and many can be enhanced to provide very useful information and changes.

In many companies the front line staff had more contact with clients and customers than owners and managers. They hear requests and things that customers want or would like as services that never get passed on the management unless there is a reason to do so. Give them the open door for those ideas and show that you appreciate it when they offer them. Any good suggestions that you use should be rewarded to encourage others to join in. Your staff wants your business to succeed and most of them will participate if given the opportunity to do so.

Barry is a Customer Experience speaker and trainer. www.idealetter.com