Just like undesirable things happen in your personal life they will also happen in your business or organization. Although you don't want these to occur they will and sometimes without warning and you must deal with them. It may be a customer or client complaint, a key employee leaving, a natural distaster or a supplier dispute. And most of these will not give a prior warning so you may not have an instant solution. But you must come up with a solution or way of dealing with it before it becomes worse.
Instead of avoiding the problem or running away to Tahiti start working on a way to deal with it immediately. Sometimes getting out of the business for a few hours will clear your mind and let you start fresh on the way to stopping the problem and reversing it. You may want to also consult key employees who can offer ideas and solutions that you may not think of yourself. However you proceed, start soon and keep going until the problem is solved or at least stopped.
Being a business owner or senior manager is more than supervising regular day-to-day operations. You are in that position becuase "the buck stops here" with you and your best advisors. The companies that continue to grow over long periods of time have all gone through these tough situations and came up with ways around or through them. You, as an owner or leader, have the position and power to guide the business on to greater goals and success.
Barry is a business speaker, published author and business consultant. www.idealetter.com
Wednesday, January 15, 2014
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