We are all customers and we see the service we get get from some businesses that is not up to par with what it should be. You have the choice of not going back or using that company again in the future. I always look for another place where I can get that same product or service because why should I give my business and money when it wasn't a pleasant experience. If the owner/manager does not correct poor or rude service then they should have lower sales and lower repeat business. This is where small businesses can win over bigger companies and take some of their sales.
Let's all tell each other about any bad service we get by posting the experience on social media; twitter, facebook, linkedin, our blogs etc. If you were treated badly everyone needs to know so they can decide if they want to use or visit that business. When we do something offensive in life we seem to pay the penalty so why not also a business that did it to us? On the other hand if you were treated exceptionally well (and you when that is because it's rare) we all want to know about that so we can give them more business. Be honest but don't just do nothing when treated pooly by a business.
Thursday, May 17, 2012
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