Negotiating

When problems arise with customers, suppliers, lenders and employees, you need to be able to negotiate solutions. Marking demands to get your way doesn't work well in the business enviornment. You need to find solutions that satisfy both sides, not just yours. When you see the other person's point of view you will know what will make a deal with them.

When making business to business sales there may be some negotiating needed to make a solid deal. Don't play all your cards right away, hold back something that might be needed in the end. The buyer is just trying to get the best deal and so are you. Once an agreement is made give your very best service and forget about the deal made. When the buyer feels that you are being fair, the entire process will run smoothly.