Friday, February 12, 2010
Treat Customers like Dogs!
Most people treat their pets better than they treat other people. In return the pet shows tremendous loyalty to it's owner. Wouldn't like to get that loyalty from your customers? You can if you go out of your way for them and do the unexpected to show them how much you appreciate their business. Solve problems quickly and fairly and even if it means you lose money on the sale do it with a smile. When customers feel that you really care and value them they will pass your competitor's special offers to buy from you. Remember how well your treat your dog and do the same for customers and keep them for life! More ideas in my books or at www.idealetter.com.
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