The Indecisive Customer

Indecisive customers just can't make a decision on which product or service to buy or whether to buy at all. They want to see everything and ask all the questions but when it comes to actually making the purchase, they back off. They say things like, "I have to think about it" or "I'll check with my spouse" They may have the decision in their mind but are afraid to act on it. They may need a little guidance in the right direction.

You might be able to make the decision for them after hearing all their questions and watching the response to your answers. Just pick up the best product for them say, "Shall we go with this one?" Indecisive customers will probably appreciate your help and be relieved to have the decision made for them. Never be too pushy or demanding, only make the suggestions that are in their best interest. If the decision works out well for them they will likely come back again and send referrals.

Barry is a speaker, international author and helps new business owners start and grow their businesses. www.idealetter.com