When a customer or client is looking for a product or service there are usually several choices where they can spend their money. You may think as a business person that you want your company or store to be the best choice of all those available. That's a good goal to strive for but why not go beyond the Best Choice and be the ONLY CHOICE. Be the business that will always get the sale because no other competitor comes close to measuring up to what you will offer the buyer or purchaser. Not price, selection, guarantee, delivery and especially the Customer Experience. Establish a pre-decision in the buyers mind that they won't even consider another option because you will always be well above the rest.
This is the way to build a business that grows, prospers and lasts regardless of what the economy is doing. You must establish your company as the Only Choice that a buyer will ever need, want or consider. I travel to conventions, conferences, company meetings and trade shows/expos speaking on how to achieve this level of Customer Experience. I have more than 20 ways to establish that Only Choice attitude in your buyers and prospects mind. By using stories and case studies you will understand how and why to become that Only Choice and see that it will grow your business to the successful enterprise that you you always wanted it to be. I will travel anywhere safe in the world to deliver this message at your meeting or event.
Barry Thomsen www.idealetter.com
Saturday, April 12, 2014
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